Excellence | Software Excellence Alliance

The August 2023 tech talk was presented by Steve Shook and Barti Perini

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Abstract

The Advanced Information Services Division of Ishpi Information Technologies, Inc. (DBA ISHPI) performs all aspects of the software development lifecycle using its High Velocity Development℠ (HVD) process. We have studied many methods and frameworks (including Personal Software Process, Team Software Process, CMMI for Development, Scrum, Kanban, CMMI for Services, ISO 9001 (Quality Management), ISO 20000-1 (Information Technology Service Management), ISO 27001 (Information Security Management Systems), Cybersecurity Maturity Model Certification, and more), adapted them, combined them, and made them our own. The result is an innovative, cohesive process that works for us—our agile HVD process. We have shown that diverse inputs need not be contradictory choices, but instead complementary building blocks. By evolving, implementing, and utilizing the HVD practices, AIS Division teams have achieved significant improvement in productivity and performance. ISHPI’s customers have benefited from shorter schedules, lower costs for development due to minimal rework costs, lower costs for maintenance, and an overall positive experience during each project.

About the Presenter

Stephen Shook, ISHPI’s Vice President of Software Engineering & Quality, brings more than 25 years of experience in senior management, business development, development management, project management, software engineering, and implementing Capability Maturity Model® Integration (CMMI®). He is one of the principal architects of ISHPI’s award-winning Agile High Velocity Development℠ software development methodology, which is appraised at CMMI Development Maturity Level 5. As an experienced instructor, coach, consultant, and subject matter expert, he leads and mentors software teams to achieve exceptional cost, schedule, and quality performance in order to achieve customer business goals. Stephen has a Bachelor of Science in Computer Science and Mathematics from the University of Illinois.

Barti Perini, ISHPI’s Vice President of Software Process Improvement, brings over 25 years of experience in software engineering, software development process improvement, project management, and Capability Maturity Model® Integration (CMMI®) and ISO implementation. She leads ISHPI’s Software Engineering Process group, Configuration Management group, and the Quality Assurance group, working with senior management, software development managers, project managers, and engineers to initiate, define, track, evaluate, and implement new methods and technologies to continuously optimize the software engineering capability of the organization (currently appraised at CMMI Development Maturity Level (ML) 5 and CMMI Services ML 3). Barti holds a Project Management Professional (PMP) certification from the Project Management Institute. Barti has a Master of Science in Computer Science from Northern Illinois University, a Master of Technology in Industrial Electronics from Mysore University, India and a Bachelor of Engineering in Power Electronics from Nagpur University, India.

The 5 Keys to Crushing Technical Debt and Reclaiming the Joy in Engineering

The March 2023 tech talk was presented by Alan Willett and Julia Mullaney

Abstract

Are you feeling weighed down by technical debt? Are you tired of constantly putting out fires and struggling to keep your systems running smoothly? It’s time to reclaim the joy in engineering! In this talk, we will explore the five key strategies for crushing technical debt and bringing back the enjoyment to your work. We’ll also delve into the seven types of technical debt, including gordian knots, trap doors, barnacle ware, and more, and show you how to identify and tackle each one. Join us and learn how to eliminate technical debt and rediscover the satisfaction of building high-quality systems.

About the Presenters

Alan Willett is a globe-trotting Principal helping organizations to improve the speed and power of their engines of development. Alan is the award-winning author of Lead with Speed and Leading the Unleadable.

Alan Willett was the youngest of six kids on a dairy farm in Hunt, NY, which was (and still is) about a 30-minute drive to any stoplight. In Alan’s opinion, a stop sign would be okay in that town. The stoplight is a bit of high-tech overkill. The dairy farm has been in the family for almost 200 years. In Alan’s teenage years, the farm won Dairy Farm of the Year multiple times, while other farms failed. Alan learned how to be lucky by using data, technology, hard work, and logical decision-making.

After the farm, Alan went to Rochester Institute of Technology. There, he ran track and cross-country. He actually did run across the country with his team. The team was in the Guinness Book of World Records for running a relay from ocean to ocean in record time. While at college, as a side hobby to his athletics, he received a degree in computer science, which later became a Master’s degree.

When Alan started working in the high-tech world of high-pressure product development, he found that most of the projects used data much less than they did on the farm. On his projects, he put into place the use of data and logical decision-making. His travels eventually took him to work at the world-renowned Software Engineering Institute, the think tank of the world on high-tech development work. There, he was able to work with many of the geniuses that have pushed the state of the art. He worked with and was good friends with the late Watts Humphrey.

Julia Mullaney has been involved with software excellence since starting her career at IBM in 1988. At IBM, she was instrumental in process improvement efforts, having a major role in defining and implementing defect prevention, for which she won the IBM Quality Award.

At the Software Engineering Institute (SEI), Julia was a key contributor to the Personal Software Process℠ (PSP℠) and Team Software Process℠ (TSP℠) through the development of training, certification, licensing, and applied research at leading software organizations. She was fortunate to take the first PSP class from her mentor, Watts Humphrey. Julia is currently the chair for the IEEE CS/SEI Watts Humphrey Quality Award and also sits on the IEEE CS Awards Committee.

Julia’s passion is software excellence, and she has been channeling that passion into growing the Software Excellence Alliance (SEA) as the SEA Executive Committee Leader and as a member of SEA Website & Social Media working group. She previously chaired the Working Group Training working group.

Application of Statistical and Other Quantitative Techniques in Software

The February 2023 tech talk was presented by Stephen Shook

Abstract

The CMMI has long emphasized use of “statistical and other quantitative techniques” as a best practice for software work. Many organizations struggle with how to apply those techniques. (The ISHPI AIS Division did, too.) What techniques should we use? What business problems will these help us to solve? And, most importantly, what really adds value? This presentation provides a survey of the techniques that we use, and how we use them. Examples include linear regression, prediction intervals, control charts, histograms, and tests for statistical significance. ISHPI will discuss how they apply “quantitative and statistical techniques” in their software work, along with the underlying data and examples from individuals, project teams, and the overall organization.

About the Presenter

Stephen Shook, ISHPI’s Vice President of Software Engineering and Quality, brings more than 25 years of experience in senior management, business development, development management, project management, software engineering, and implementation of Capability Maturity Model® Integration (CMMI®). He is one of the principal architects of ISHPI’s award-winning Agile High Velocity Development℠ software development methodology, which is appraised at CMMI Development Maturity Level 5. As an experienced instructor, coach, consultant, and subject matter expert, he leads and mentors software teams to achieve exceptional cost, schedule, and quality performance in order to achieve customer business goals. Stephen has a Bachelor of Science in Computer Science and Mathematics from the University of Illinois.

Implementing a Strategy for Excellence

The January 2023 tech talk was presented by Seemin Suleri

Abstract

In our pursuit of excellence, we built a strategy that matched the ambition of a competitive e-commerce business. The problem was, where do we start the work: A struggling software department with high attrition and low engagement, a software system that was falling apart, a monolith that was hard to break away from. This talk covers how the real work was done on the ground to achieve great results. It also gives practical advice on where to find tools that enable you to measure the effectiveness of the strategy. For anyone who is tasked with bringing a vision to reality, this talk is packed with ideas that generated high performance, high engagement, and better quality products 40 times faster.

About the Presenter

Seemin Suleri

Seemin is an agent for change in a competitive digital world. Specializing in building and leading high-performance self-organizing teams, she has enabled businesses to transform their cultural and technological landscape. She has a real passion for Agile and continuous improvement. Currently working as Head of Engineering for 288 Group Ltd, she is leading the company’s systems transformation effort to meet the demands of the ever-evolving and competitive market.

She is a mum of two energetic preschoolers, and is passionate about flexibility and inclusion in teams to allow people from all backgrounds to succeed. She has led a number of initiatives to increase the representation of women in software, and is always interested in the human element in organizational success. She is an enthusiastic individual with a background in both software engineering and project management, coupled with the ability to operate within an array of engineering disciplines to unblock flow and get the job done.

Rules and Submissions for the Watts Humphrey Process Achievement Award

Past Presentation

The August 2022 tech talk was presented by Isabel Margarido.